Question 1

How does it work?

Accepted Answer

X-rays are a form of light ray. An X-ray has a shorter wavelength than visible light, so it’s invisible to human sight. X-rays are capable of passing through non-metallic objects, allowing imaging of solid surfaces inside the body. This happens as the dense materials in your body, like your bones, absorb the high energy rays. Soft tissue cannot absorb them and the beam passes through. The image is created based on the X-rays that pass through the examined body part.

Question 2

What is the difference between the patient portal and the Healow app?

Accepted Answer

Both the patient portal and the Healow app access the same information, using your unique username and password. The main difference is what type of device you use to access it.

The patient portal is a website, and is designed to be accessed via a web browser on a traditional computer, like a desktop or laptop.
The Healow app is a smart-device application that is designed for access from a smart device, such as a phone or tablet.

If you try and access the patient portal using a smart device browser, there are often problems that occur. The Healow app is designed to get around these limitations.

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